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Delivery & Self-Collection

Delivery

Self-Collection

Self-collection from our studio can be done between 10am – 5pm, Mondays to Fridays. We do not offer self-collection on weekends unless otherwise stated.

Please drop us a line and let us know what time to expect you so we can ensure someone is available.

 

Standard Delivery (10 am - 6 pm)

Delivery cost is charged at $18 per item at checkout page for delivery between 10 am - 6 pm.

Orders placed before 12pm are eligible for same-day afternoon delivery.

Orders placed before 9pm are eligible for next-day morning delivery.

Orders placed before Friday, 12pm are eligible for Saturday delivery. For weekend orders, Saturday deliveries are done from 9am to 12noon. We do not deliver on Sundays.

 

Early Morning Delivery (8 am - 10 am)

Delivery cost is charged at $25 per item at check out for delivery between 8 am - 10 am.

We need a 24-hour notice for early morning deliveries, i.e. orders placed before 8am on the day before delivery are eligible.

 

Late Night Delivery (After 6 pm)

Delivery cost is charged at $25 per item at check out for delivery after 6 pm.

Orders placed before 12pm are eligible for late night delivery.

We do not deliver on Saturday afternoons and Sundays.

 

Re-Delivery Charge

We use a trusted and professional third-party to ensure your orders are delivered on time and in perfect condition. To help make this possible, please ensure that the recipient’s name and address are correct prior to confirming your order.
We will not be responsible for any misinformation on delivery details and it is your responsibility to ensure all information entered during the checkout process is correct.

In the case where the delivery address was entered incorrectly by customer during checkout, we will not be able to re-deliver the flowers to a different location.

If no one is available to take delivery, we will be in touch with either the sender or recipient to get approval to leave flowers in a safe place. If both the sender and recipient are not contactable and unless specifically stated to leave flowers outside the delivery address, we will schedule for a re-delivery. There is a $30 re-delivery charge should that be case.